Investigating the habits and satisfaction of tourists towards culinary facilities at Manggar Sari Beach, East Kalimantan Open Access

Authors

https://doi.org/10.70310/s8s0g403 Published: 30-06-2024

Abstract

The aim of this study is to analyze tourist behavior anda satisfaction towards culinary facilities. This research was conducted using a descriptive survey method to determine the expectations of tourists visiting Manggar Beach in Balikpapan City. Data collection was carried out in April–June 2023 using an online questionnaire (google form), which was distributed to 117 respondents. The results of data collection were analyzed using SPSS 21.0 descriptively (frequency, arithmetic mean, and standard deviation). The scale of validity and reliability was measured. Research findings show that the gastronomy offered by culinary centers is less varied, most 76.9% of visitors have the habit of bringing raw food ingredients and cooking independently, 15.4% brought food and beverages from home, and 7.7% bought those available at culinary centers. Most of the visitors rated the satisfaction variable indicator in the unfavorable category, the lowest average value was Y2 (x = 1.82, SD= 0.38) and the highest mean Y8 (x = 2.50, SD = 0.76).

Keywords:

tourist habits, tourist satisfaction , culinary facilities , tourism destination , Manggar sari beach

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How to Cite

Purwaningrum, H. (2024). Investigating the habits and satisfaction of tourists towards culinary facilities at Manggar Sari Beach, East Kalimantan. Journal of Rural Tourism , 1(1), 9-16. https://doi.org/10.70310/s8s0g403